The hotel was good and pet friendly. The room was clean and comfortable and there were pet stations outside for pet clean up.
April
septembre 2024
The staff were friendly and welcoming. Particularly the breakfast staff and cleaning staff. This may sound silly, but I like the carts they have for carrying your luggage to your room. They were easy to maneuver and held a good bit of luggage. The pet area was big and grassy and there were bags available to pick up after my pets. The hotel itself was clean, modern and well maintained. I also liked that the hotel was in close proximity to downtown Memphis,TN, without actually being in downtown Memphis, TN. I didn't partake this time, but the hotel is close to a pretty nice casino, which will be fun if I get the opportunity to stay here again.
Mcdermott
mai 2024
I really appreciated it when a staff member told a guest who had a dog, that the dog had to leave the dining area. Then another staff member told another guest that no dogs were allowed in the kitchen. I think those guests were rude and disrespectful of people who do not have dogs. My husband and I travel with two small dogs. One of us goes down and eats breakfast, the other one stays with the dogs. Then we switch.
Geraldine
juillet 2024
Everything was excellent. My choice was upon kindness of General Manager Sonya who worked with me to stay comfortably. Front desk clerk was exceptional who was kind to call me to ensure I took care of business to secure my stay. This facility is clean, Full Breakfast great, clean food always full. Rooms clean, soft beds. Memphis Police drive through frequently. BEST STAY EVER. Thank you entire staff.
Willetta
novembre 2024
The entire staff was exceptionally kind! They were all very helpful, and were able to manage the massive amount of client traffic due to the eclipse without ever missing a beat! The building was very clean, the rooms were very clean, and breakfast was enjoyed by all. The staff member that was taking care of the entire breakfast area was amazing! She made sure everything stayed full, hot, and clean in spite of many clients not understanding how to use any of the three trash cans in the food area.
Jacquelyn
avril 2024
We travel a lot, especially around Tennessee and the surrounding area, for competition dance. This is one of the best hotels we have ever stayed at overall. The staff was amazing, rooms were large and well laid out, and the facilities were clean and up to expectations.
Brandon
avril 2024
The location close to the highway was excellent. Having the last room along the corridor was great having my pet with me as the disturbances were minimal
Kokosky
juin 2024
Full breakfast. We went down to breakfast 15 minutes before the end and the eggs, sausage and links were full to the top. No one here went hungry. Very comfortable bed. Everything looked new. Plenty of parking. Strong wifi. An extra light switch for the front entry way by the bed. I have never seen that before. Elevator, we were on the 3rd floor. The staff were very nice about the fact we checked out a little late. Someone called from the front desk "Are you checking out today or staying another night." We were returning home from a long 14 +trip so we were not moving very quickly.
Cynthia
juillet 2023
By far, my favorite thing about our stay was the fact housekeeping came in every day! You do not find that in every hotel. After long days of fishing on the river, we would come back to our room with fresh bathroom linens and our bed being made. The entire hotel was in great shape and the staff was friendly and welcoming! We will stay here again!
Lindsey
septembre 2024
It was extraordinary to be greeted by name by a staff member who hadn’t even met me. I asked her “did you just say ‘Good Morning, Mrs. Smith?’” She said yes, and I asked how she knew my name, and she said “I know all our guests names.” You can’t top that for service. All the staff I encountered seemed to care that much about the experience we had. Traveling with the dog, we do quite a bit of LaQuinta-ing. Best LaQuinta EVER.
Abigail
juin 2023